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Privacy Policy

This Web Site is controlled by Bausch + Lomb Incorporated or its affiliates and operations (“Bausch + Lomb”). This Privacy Policy (the “Privacy Policy”) describes how we collect, use, transfer and disclose personally identifiable information (“Personal Information”) and certain statistical information that we may obtain about you through this Web Site or by other means. Bausch + Lomb stores data on secured servers in several countries around the world, including countries outside the European Economic Area ("EEA"). Please be aware that information you provide to us or we obtain as a result of your use of the This Web Site may be processed and transferred to countries other than the country in which you are resident, including countries outside the EEA.. The privacy and data protection laws in such countries may not be equivalent to the laws in your country of residence. By using and participating in this Web Site or providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in such countries, including countries outside the EEA. By using this Web Site or submitting any Personal Information to us, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy.

Collection of Personal Information

You can visit this Web Site without revealing any information about yourself. Our Web Site is not set up to track, collect, or distribute Personal Information about you (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information, such as during a registration or ordering process.

Our Web servers may automatically record statistical data about visitors to our Web Site (through the use of cookies and other tracking technologies) for use in our analysis of the performance of our website. We may record the time, date, duration, and URL of the requests, along with information on the geographic location of visitors and technology used to gain access. These statistics are not used to personally identify you, but help us to understand how visitors are interacting with our Web Site. These statistics contain no Personal Information and are only used by our technical support staff and marketing teams for purposes of Web Site administration. You have the option to configure your Internet browser to notify you when you have received a cookie and to provide you with the choice to accept or decline to accept the cookie. Further, you have the option to block all cookies. To modify your browser settings click on the help section of your Internet browser and follow the instructions. Further information on the use of cookies is provided in the “What types of cookies and other session tracking technologies does this website use?” section of the Privacy Policy.

Any information you provide through this Web Site or by other means will be used by us only as described in the “How We Use Information” section of this Privacy Policy. We collect any Personal Information that you voluntarily provide including, where applicable, your name, contact information (phone number, email address and address), job title, products ordered and employer/business principal name and contract details.

Why do Bausch + Lomb use “Cookies” and other tracking technologies?

A "cookie" is a file that our webserver may send to your computer when you access a Bausch + Lomb Web Site. This file is then stored on your computer. After you have entered personal information into a form or data field on a Bausch + Lomb Web Site, Bausch + Lomb may use cookies and certain other technologies to allow that Bausch + Lomb Web Site to "remember" your personal preferences, such as sections of that Bausch + Lomb Web Site that you visit frequently and, if you choose, your user ID.

Passive information collection technologies can make your use of This Web Site easier by allowing Bausch + Lomb to provide better service, customize sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve This Web Site. Certain features of This Web Sites may not work without use of passive information collection technologies.

You can also learn more about cookies by visiting www.allaboutcookies.org.

What types of cookies and other session tracking technologies does this website use?

This Web Site uses "session" cookies. Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on the Bausch + Lomb Web Sites, block visitors from providing information where inappropriate (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes) and to collect aggregated statistical information.

This Web Site also uses "persistent" cookies. Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Bausch + Lomb Web Site visitors find most valuable, and customizing the Bausch + Lomb Web Site based on your preferences on an ongoing basis. Persistent cookies placed by a Bausch + Lomb Web Site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the Bausch + Lomb Web Site. Otherwise a Bausch + Lomb Web Site's server only knows that an unidentified visitor with your cookies has returned to the site.

This Web Site also uses "web beacons" (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs). A web beacon is a tiny graphic on a web page or in an e-mail message that is used to track pages viewed or messages opened. Web beacons tell the web site server information such as the IP address and browser type related to the visitor's computer. Web beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted.

Except for essential cookies, all cookies will expire after 20 years.

What choices do I have about Bausch + Lomb’s use of cookies and other tracking technologies?

On This Web Site, you may be asked to consent to the use cookies and/or other tracking technologies on that Bausch + Lomb Web Site. Cookies that are necessary to the operation of the site will continue to function regardless of whether you have provided consent. Other types of cookies and tracking technologies will be turned off until you provide consent. As a result, the functionality of the site may be reduced until you choose to provide consent.

On some Bausch + Lomb Web Sites, you may be provided with preference questions or boxes allowing you to indicate that you do not want that Bausch + Lomb Web Site to use cookies or other tracking technologies that are not necessary to the operation of the site. If you choose to exercise this opt-out option, the functionality of the site may be reduced as a result.

Some Internet browsers allow you to limit or disable the use of cookies and other tracking technologies. Please refer to the information provided by your Internet browser for instructions on how to do so (generally found under a "Help" menu).

How does Bausch + Lomb protect the privacy of children?

Bausch + Lomb does not knowingly collect or use any personal information from children (we define "children" as minors younger than 18) on This Web Site. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent or parental guardian and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How We Use Information

The Personal Information we collect is used by us for internal purposes such as improving our products, for the purpose of fulfilling customer orders, responding to customer inquiries and learning about our customers’ needs. With your consent, we may also use the Personal Information for market research and marketing and promotional activities including direct marketing via email and postal mail, and for general business administration and management. You may opt-out of receiving email messages at any time by clicking an “unsubscribe” link contained in any promotional or other emails that we send to you. We will not share your Personal Information with other organizations except as set forth in this Privacy Policy. Unless otherwise required by law or if pertinent to a judicial or governmental investigation, it is not shared with other organizations or persons, except for third party service providers assisting us in collecting, assembling or processing this information as further described below.

Third Party Service Providers

We engage third parties to perform services in connection with the operation of this Web Site and our company. Examples of these services may include web site hosting, the provision of technology related services, payment processing and authorization, and promotional material distribution. We provide Personal Information to these third parties, but we authorize them to use this Personal Information only in connection with the services they perform on our behalf. In addition, such parties are bound by contract to establish reasonable measures to protect your Personal Information from unauthorized access, use or disclosure.

We may also disclose your Personal Information in connection with a corporate restructuring, sale or assignment of assets, merger, or divestiture of Bausch + Lomb or any of our subsidiaries or affiliated companies. Personal Information may also be disclosed to protect our rights or property, to enforce our terms of use and legal notices or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena), or otherwise as required or permitted by law. In these cases, we shall have no duty to notify you.

We will not use or share your Personal Information in ways unrelated to those described in this Privacy Policy without first notifying you and offering you a choice as to whether or not we may use your Personal Information in this different manner.

Data Security

We maintain reasonable technical, physical and organizational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no information security system can be 100% secure. As a result, although we strive to protect your Personal Information, we cannot ensure or warrant the security of the Personal Information against any possible loss or unauthorized access.

Access to Your Information

We provide users of this Web Site with reasonable access to the Personal Information maintained about them. Subject to any applicable legal requirements, you are given a reasonable opportunity to correct, amend, or delete your Personal Information that is inaccurate. In most circumstances you may do so by contacting us as described at the end of this Privacy Policy.

Data Integrity

We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it is to be used and that the Personal Information is reliable for its intended use and is accurate, complete and current. However, we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for contacting us as described at the end of this Privacy Policy to update or correct your Personal Information whenever necessary.

Retention of Personal Information

We will only retain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law.

Changes to This Privacy Policy

If we make any material changes to this Privacy Policy, we will post a revised link on the home page of the Web Site that indicates “Revised Privacy Policy” or a comparable notification about the changes. You should check this Web Site periodically to see if any recent changes to this Privacy Policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.

Links to Other Internet Web Sites

The privacy practices set forth in this Privacy Policy are for this Web Site and other specified activities only. Other sites hosted by third parties may have different practices. If you link to or otherwise visit any other websites managed by third parties, please review the privacy policies posted at those sites. We have no control over those websites and are not responsible or liable for the policies and practices followed by third parties.

International Data Transfers

In order to provide the services you require, we may need to transfer your Personal Data to countries outside the EEA but when we do so we will take proper steps to ensure that your personal data is protected in accordance with our legal obligations and this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Office of the Chief Privacy Officer
Bausch + Lomb Incorporated
One Bausch + Lomb Place
Rochester, NY 14604-2701
ph: (800) 782-5812
email: dataprivacy@bausch.com